Who Do Brokerages Serve?

We serve adults (18+) with a documented intellectual or developmental disability.DSC01388

This includes, but is not limited to:

  • Fetal Alcohol Effect or Fetal Alcohol Syndrome
  • Down Syndrome
  • Intellectual Disability
  • Cerebral Palsy
  • Autism


How Do I Sign Up?

First, you must be found eligible for services.

Eligibility is determined by your local Community Developmental Disabilities Program (CDDP).

Call your CDDP to request an eligibility intake.

Once you’re found eligible, let the CDDP know you want brokerage services and they will make the referral.


Once Enrolled What Can I Expect?DSCN2200

Choice of:

  • Personal Agent
  • Services
  • Qualified Provider(s)


What Does A Personal Agent Do?

Choice of Personal Agent (PA)

PAs are professionals employed by Brokerages

They assist by:

  • Offering case management supports
  • Accessing resources (providers, community programs, VR, public assistance, etc.)
  • Writing individualized support plans (ISP)
  • Providing resources to help the person meet their goals
  • Advocacy
  • Attending IEP meetings and assist in goal development


What Services Can I Receive?

Choice of Certain Types of Supports:

  • Attendant Care
  • ADL (Activities of Daily Living)/Personal Care Supports
  • Relief Care
  • Non-Medical Transportation
  • Home Adaptations
  • Chore Services
  • Behavioral Supports
  • Supported Employment
  • More!

The specific types of supports available to you will depend on your assessed needs, and your expressed goals.


What Kind Of Provider's Are Available?

Choice of Qualified Providers:

  Customers may use brokerage funds to purchase supports from qualified providers, including:

  • Personal Support Workers (people the individual directly employs)
  • Provider Organizations (agencies that are certified through the Licensing Unit at DHS)


How Are Services Delivered?

  • Customers direct their own services to the fullest extent possible—where and when meetings occur, who is involved in planning, what is the goal of supports, etc.
  • The plan says what the customer wants it to say.
  • All plans are created using a person-centered approach.
  • A formal facilitated person-centered plan is available to any customer who wants one.



How Are Service Levels Determined?Picture1

  • A Functional Needs Assessment must be completed prior to writing your annual plan.
  • The assessment collects information about your areas and degree of need, and determines how many hours/services you can receive each plan year to meet them.
  • Oregon is currently using a state-created tool called the Adult Needs Assessment (ANA).


What Can I Expect In My First Year?

  • You will have a plan that spans 12 months (you may revise your plan at any time).
  • We will help introduce you to community resources (paid and unpaid) to help you reach your goals.
  • We will connect with you as often as you like, with check-ins every few months at minimum
  • We’ll act as a navigator, helping you understand and make the most of Oregon’s complicated service delivery system.
  • We’ll work together to help you maintain and increase your independence in the community!


For more information on Brokerage Services see the Brokerage Services 101 Presentation.


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